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Lost or Stolen Card

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To report a Visa card or rediCARD lost or stolen in Australia, contact the Card Hotline on:

Sydney metropolitan (02) 8299 9101
Australia-wide (toll free) 1800 648 027

To report a Visa card lost or stolen overseas, contact:

Card Hotline (International call) +61 2 8299 9101
Visa Global Customer Assistance (Toll free) Click here for full country list
Local operator (Collect call) +1 303 967 1090 for assistance

To report a MyMastercard lost or stolen, contact:

Local call 1300 135 538
Overseas +61 2 8225 0620


If you have any questions get in contact with us Bank of Heritage Isle Contact Us