Due to the upcoming public holidays over Easter and ANZAC Day, standard external transfers may take longer than normal to process. NPP transfers will continue to be processed as normal with payments being made in near real-time. Periodical payments will be processed early as per the table below. Over this period please plan your holiday transactions in advance. We hope all Members have an enjoyable Easter period.

DateTransfers
(not including NPP Transfers)
Periodical Payments
(including NPP Transfers)
Branches and Contact Centre
Thursday 18 AprilTransfers to and from Heritage Isle made after 4:30pm
will not be processed until Tuesday 23 April.
Processed as normal. Any periodical payments scheduled between 19-22 April will also be processed on this day.Open
Friday 19 April
Monday 22 April
(Easter Public Holidays)
Transfers to and from Heritage Isle will not be processed until Tuesday 23 April.Processed early on Thursday 18 April.Closed
Tuesday 23 April
(Easter Tuesday Public Holiday)
Processed as normal. Transfers made to and from Heritage Isle between 19-22 April will also be processed on this day.Processed as normal.Open
Wednesday 24 AprilProcessed as normal.Processed as normal. Any periodical payments scheduled on 25 April will also be processed on this day.Open
Thursday 25 April
(ANZAC Day Public Holiday)
Transfers to and from Heritage Isle will not be processed until Friday 26 April.Processed early on Wednesday 24 April.Closed
Friday 26 AprilProcessed as normal. Transfers made to and from Heritage Isle on Thursday 25 April will also be processed on this day.Processed as normal.Open