System outage complete

We’re very pleased to announce that Bank of Heritage Isle systems have successfully integrated with Police Bank ahead of schedule. You are now able to transact on your bank account(s).
New Member Number

Your new seven digit Member number (starting with 40) which we sent you in late January is now in effect. You will need to use your new Member number to access all of your digital banking and talking to Heritage Isle about your accounts.

We couldn’t be prouder of the work that we’ve accomplished since the Bank of Heritage Isle brand was launched as part of Police Bank on May 1 2018, and now that we’ve integrated with Police Bank systems, you have access to a broader range of product and services.

If you have any questions, please do not hesitate to get in contact with us from 8am to 6pm, Monday to Friday, on 134 374.

Original Post: 11:45am 27/02/2019:


We’re very excited that Bank of Heritage Isle will begin integrating with Police Bank systems this coming Friday 1 March 2019. This integration marks a significant step in enabling us to offer you, our Members, a greater variety and choice of products.

While we carry out this integration, there will be outages to our App, Internet Banking and Mobile Banking from 12pm Friday 1 March until 5pm Sunday 3 March. During this time, ATM withdrawals as well as some point of sale card transactions will be impacted. Please withdraw enough cash for the weekend and any reserves you may need before 12pm Friday 1 March.

Thank you for your understanding.