There are many advantages to shopping online, especially when it comes to buying presents! Make sure to exercise a little care though. Be wary of dodgy websites or unrealistic promises. Avoid money transfers and direct debit and deposits, as these can be open to abuse, and never send your bank or credit card details via email. Also, don’t forget to keep records of any emails to and from the seller. Learn how to shop safe online.
The ACCC Shopper app explains your refund, return, warranty, and lay-by rights. You can use it to:
- find answers to common shopping questions such as ‘Can I get a refund if I change my mind?’
- set reminders for your lay-bys, warranties and gift vouchers
- store your receipts as photos on your phone
- find out what common food labelling claims like ‘made in Australia’ and ‘extra virgin olive oil’ mean.
The ACCC Shopper app for smart phones and tablets is available for free from iTunes for Apple iOS users, and Google Play for Android users.